Terms of Service

These Terms of Service (the “Terms”) are an agreement between you and Agent Platform (“the Platform,” “we,” “us”). By creating an account, accessing the service, or using any website, tool, or feature we provide, you agree to these Terms. If you use the service on behalf of a brokerage or team, you represent that you have authority to bind that organization, and “you” includes it.

The Platform provides software for real-estate professionals, including:

• Website hosting and publishing for agent and brokerage sites
• A customer relationship management (CRM) system
• Communications tools, including email and messaging features
• An AI assistant for business questions and drafting help

We may add, change, or remove features at any time. The service is a software tool: we are not a real-estate brokerage, a law firm, an accounting firm, or a financial advisor, and we do not supervise your real-estate activities.

You must provide accurate account information and keep your credentials secure. You are responsible for all activity under your account, including activity by team members you invite. You must hold, and keep current, any license required for your real-estate activities, and you are solely responsible for complying with the laws, regulations, and industry rules that apply to you, including TREC rules, NAR and local association rules, MLS rules, and federal, state, and local fair-housing and advertising laws.

Paid features are billed on the subscription terms presented when you subscribe. Unless stated otherwise at purchase, subscriptions renew automatically until cancelled, fees are charged in advance, and fees already paid are non-refundable except where the law requires otherwise. We may change pricing with reasonable advance notice; changes apply from your next renewal.

You agree not to:

• Use the service to violate any law or regulation, including fair-housing, licensing, advertising, or anti-spam laws
• Send unsolicited or non-consented communications through the service
• Upload content that is unlawful, infringing, deceptive, or harmful
• Attempt to access other tenants’ data or probe, disrupt, or overload the service
• Resell, scrape, or reverse-engineer the service except as the law expressly permits
• Misrepresent AI-generated content as the work of a licensed professional where that matters

The service includes an AI assistant. By using it you acknowledge and agree to all of the following:

a. Outputs may be wrong. AI outputs are generated by statistical models, may be inaccurate, incomplete, or outdated, and must be reviewed by you before you use or rely on them.

b. No professional advice. The assistant is not a lawyer, certified public accountant, or financial advisor, and nothing it produces is legal, tax, investment, or other professional advice. Consult your broker or a licensed professional before acting on anything that requires professional judgment.

c. No privilege or professional confidentiality. No attorney-client relationship, attorney-client privilege, or other professional-confidentiality protection arises from your use of the assistant or from anything you share with it.

d. Your responsibility. You retain sole responsibility for all communications, contracts, and decisions you make using assistant outputs, including compliance with TREC, NAR, and MLS rules and fair-housing laws. In Texas, license holders must use TREC-promulgated forms where required and must not practice law; the assistant does not draft or modify contract language, and you must not use its outputs as a substitute for promulgated forms or licensed counsel.

e. Indemnification. You agree to defend, indemnify, and hold harmless the Platform, its owners, officers, employees, and affiliates from and against any third-party claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use or misuse of the service or of AI-generated outputs, including claims arising from reliance on AI-generated content.

f. Disclaimer of warranties; limitation of liability. THE SERVICE AND ALL AI OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR BUSINESS, ARISING FROM OR RELATED TO THE SERVICE OR AI OUTPUTS, AND OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.

When you send email campaigns, text messages, or other outreach through the service, you are the sender. You are solely responsible for obtaining and documenting any consent the law requires (including CAN-SPAM and TCPA compliance), honoring opt-outs promptly, and following do-not-call and similar rules. We may suspend sending features if your use creates legal or deliverability risk.

You own the client and business data you enter into the service, including your CRM records and leads captured on your site. You grant us a limited license to host and process that data solely to provide and improve the service for you. Our handling of personal data is described in the Privacy Policy. On termination you may request an export of your data within a reasonable period.

You may cancel at any time from your account or by contacting us. We may suspend or terminate your access for breach of these Terms, legal risk, or non-payment, with notice where practicable. Sections that by their nature should survive (including the AI assistant acknowledgments, indemnification, liability limits, and governing law) survive termination.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Any dispute arising from these Terms or the service will be brought exclusively in the state or federal courts located in Texas, and you consent to their jurisdiction.

We may update these Terms from time to time. Material changes will be announced by reasonable means (for example, a notice in the dashboard or an email), and the “Last updated” date above will change. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.